Mathematics, psychology and sociology, philosophy.

Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Saturday, July 30, 2011

Google Plus Sparks as "Circles"

I have been using Google plus for a few weeks now and it seems to have a fairly good design combining the functions of a "reciprocal friends" network like Facebook with a "one-way followers" network like Twitter.

I have seen a number of comments that circles aren't focused enough -- you want to be able to follow people because of your shared interest, not because of all of their interests.

Here's a solution that fits within the design of Google+:

  • In addition to following people, users follow sparks (this is already implemented).
  • If two different users use the same phrase to create a spark, they are following the same spark.
  • When you select a Spark, a "Share What's New..." box appears at the top of the feed. It works just like a normal share (you can select circles to share with, attach links, etc.) but you are advised to only share things relevant to the spark.
  • Anything shared in a Spark will also appear as a post in your stream to your followers see it. The post contains a clickable link to the spark.
  • When you are viewing a spark, you can choose to show or hide the posts/shares that other people have submitted in this spark. This setting persists until you change it, and you can set it differently for each spark you follow.

Friday, March 12, 2010

What is Commitment?

2010 March 11th

I was recently asked for my opinions on the following questions:
What is a commitment? Why make them? What is important to do/be when giving your word? What is important when you are accepting another man's word? What is the best way to deal with success (kept commitments) and failure (broken commitments)?
These are common questions in a volunteer group that I participate in.
"A commitment" is simply a promise, which often engenders expectations on the part of others.
"Commitment" (in the more general sense) is the personal dimension of ownership; there is also a communal dimension of ownership which is empowerment. Total ownership cannot exist and the endeavor will fail unless both dimensions (commitment plus empowerment) are present in suitable quantities.
All commitments have a level of priority, a level of importance, and a level of urgency (see the "First Things First" part of Covey's Seven Habits of Highly Effective People). It is not always true that one of these implies either of the other two. The biggest pitfalls in dealing with commitment issues come from getting one's priorities screwed up. This applies to individuals as well as groups. In most of the interesting situations there is no simple answer to a question like "which takes priority?".
Why make commitments? Teamwork. If you are dealing with a new challenge, the communication and successful follow-through of commitments are what enable coordinated action in groups. (It is not always required for teamwork: once the team has learned how to work together on a given type of task, they can usually get it done more efficiently by dispensing with the planning, talking and micromanaging.)
What is important when making and recieving a commitment? Complete and accurate communication. Each party has to understand what the other thinks is being committed, and this has to cover as many possible future contingencies as you can find time to discuss. Consider the downsides, that's how we got 24 men to the moon without losing any of them. Cover all the bases; don't bluff someone into committing by not telling them what your expectations are for each contingency. Jobs should be cleared thoroughly and in detail, the same way companies interview employment candidates.
I have written much more on all these issues here:
priorities
accountable
ownership
management
And also the following shorter articles:
responsibility
commitment
expectation